July 23, 2009 by OnStar Admin
OnStar Can Help Even if You Can’t Ask
Paula Shaw was driving home one night just minding her own business when a car shot out in front of her. The woman driving the rogue vehicle was leaving work when she attempted to beat oncoming traffic and turned left in front of Paula’s vehicle. Paula couldn’t stop her Avalanche in time to avoid hitting the woman’s car — despite her best efforts. She actually hit the brake so hard she broke her foot.
What happened to Paula next helped make a bad situation much easier to get through.
A caring voice when you need it most.
“Within seconds of the crash, an OnStar Advisor was talking to me to see if I was OK, and she dispatched help for me right away. Before I knew it, both police and emergency help were there. This was important because the impact threw everything in my center console clear across my truck and I couldn’t reach my cell phone to call for help.
“The OnStar Advisor stayed on the line with me until help arrived. I was having some trouble breathing after the air bag deployed, and I was in a lot of pain because of my broken foot,” says Paula.
How Automatic Crash Response1 can help you.
• With Automatic Crash Response, if you are in a collision, OnStar can be automatically alerted by sensors that are built into your vehicle and immediately connect into your vehicle to see if you’re OK.
• OnStar can identify your exact GPS location and call for emergency help even if you are unable to do so.
• The OnStar Advisors can share important crash details with emergency responders to make sure you get the right help, right away.
Paula was relieved that her husband and their 8-year-old daughter were not in the Avalanche at the time of the crash. She says the response from OnStar made both her and her husband firm believers in OnStar.
“It showed us it works, and with a small daughter — well, her safety is very important to us. We will never own another vehicle that doesn’t have OnStar available — and we’ll always keep up with the service. Because, really, you never know when something will happen.”
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1 Not available on all OnStar-equipped GM vehicles. See onstar.com for specific vehicle availability.
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Tags: Automatic Crash Response