February 15, 2010 by onstarconnectioncom
Helen Praet: "OnStar Was Our Guiding Light Once Again"
“We had to go to Arlington Cemetery for a burial the first week of Jan. We were taking my husband’s mini-van, so I called OnStar and received specific details for our travel route. We had no problem until we got off on the wrong exit close to WDC. By this time Gary’s nerves were at a peak. We parked in a little business area lot and I called you. I told him our location and he was able to very specifically tell us how to drive to our destination. I appreciated his calmness.
Then, on the way home we had to alter our route because of a winter storm watch in the northern part of Pittsburgh and Ohio. I called OnStar and she gave us, once again, very specific details for our new route. We arrived on the southern part of Columbus during rush hour on a Friday night in a snowstorm, after driving 7 hours. We called Hampton and found a hotel n of the city. We arrived in Delaware with no Hampton in sight. I immediately called OnStar. That man was so patient when I explained what was happening. My nerves were frazzled (and Gary’s were gone, he drove all the way) and I know I was a little “short” with him, but apologized for my demeanor. He was able to help us arrive at our destination safe and sound.
The bottom line is that OnStar was our guiding light once again, even though this time we were in a Chrysler product. All “guides” were very professional, polite, calm, and reassuring. I don’t mind paying the almost $30.00 a month for the OnStar service. It has been a marriage saver for me:) We had friends with Blackberries, Iphones, and whatever other gadgets are out there. All of them stated their directions were incorrect in getting them to Arlington Cemetery or anywhere else in the WDC area. Not us:) OnStar was there when we needed it and we did need it plenty this trip:) I want to thank OnStar for always having us arrive safely at our destinations. My lease is up in June. No matter what my next vehicle is, I will always OnStar as my guiding light.”
Other Posts That You May Like:
Tags: Turn-by-Turn Navigation